General Terms and Conditions of ARDEX Baustoff GmbH, ENGLISH, Rev. 01/2023

AGB

Terms of Use

1. Disclaimer

The published content and technical services have been carefully researched and programmed. However, no guarantee or liability is assumed for their functionality, accuracy, timeliness, completeness, or availability. All information is provided without guarantee. Liability for damages resulting from the content or services published here is excluded.

References and links to other websites have been carefully selected. Their content, accuracy, timeliness, completeness, and availability are beyond our control, and we assume no liability for them.

We make every effort to minimize problems when accessing information/services due to malfunctions or incompatibilities. However, it cannot be ruled out that data and information on our website may not be displayed or may be displayed incorrectly. We accept no liability for our service being interrupted or otherwise impaired by malfunctions.

We reserve the right to change, supplement, or delete the information/services offered here at any time and without prior notice, or to discontinue the website entirely or temporarily.

Furthermore, we assume no warranty/liability for downloadable files, in particular for their topicality, suitability for a specific purpose, and freedom from viruses.

If parts or individual formulations of this text do not, no longer, or do not completely correspond to the applicable legal situation, the remaining parts remain unaffected in their content and validity.

Austrian law applies exclusively to the use of the information/services.

2. Copyright

All content, layout, and any audio and video sequences are protected by copyright. All rights are reserved by the copyright holder. No changes may be made.

Public use of the information/services may only take place with reference to and disclosure of the source. Anyone is free to link to our content with simultaneous reference to the source and does not require special permission.

3. Final provisions

The use of the information/services is governed exclusively by Austrian law.

If parts or individual formulations of this text do not, no longer, or do not completely correspond to the applicable legal situation, the remaining parts remain unaffected in their content and validity.

In place of an invalid provision or to fill a gap, an appropriate, legally permissible provision shall apply that comes closest to what would have been intended in accordance with the meaning and purpose of these terms of use if the partial invalidity or gap had been known.

4. Notes

Errors may occur during the digitization of data. When using different browsers and due to different software settings, deviations in the display of data cannot be ruled out.

5. Image credits

Unless explicitly stated otherwise, all images are the property of ARDEX Baustoff GmbH.

The website layout uses parts of  YAML

Privacy Policy

1. Legal basis

1.1. The EU General Data Protection Regulation, the Data Protection Act 2000, and the Data Protection Amendment Act 2018 serve to protect the right to personal data. We process your data exclusively on the basis of the statutory provisions (GDPR, DSG 2018, TKG 2003).

2. Basic principles

2.1. The responsible party is

ARDEX Baustoff GmbH
Huermer Straße 40
A-3382 Loosdorf
Austria
Tel. +43 2754 7021-0

2.2. Contact person for data protection

datenschutz@ardex.at

2.3. We are particularly concerned with protecting and securely storing all personal data that you entrust to us. In this document, you will learn more about how we use and process your personal data.

3. Purpose limitation, legal basis, storage period, and data recipients

3.1. We require the personal data collected for contract fulfillment, billing, enforcement of contractual claims, customer service, and advertising purposes. The data is collected, stored, processed, and used for these purposes.

3.2. The legal basis for the processing of your personal data is, on the one hand, the fulfillment of the contract, legitimate interests, the fulfillment of our legal or contractual obligations and, on the other hand, your consent (e.g., contact form, newsletter, cookies). Failure to provide the data may have various consequences.

3.3. In addition, we process basic personal data such as your name, your professional position, and your preferred contact details (email address, address, telephone number) from publicly available sources.

3.4 We process your personal data, where necessary, for the duration of the entire business relationship (from the initiation and execution to the termination of a contract) and beyond, in accordance with the statutory storage and documentation obligations arising from, among other things, the Austrian Commercial Code (UGB), the Federal Tax Code (BAO), and until the end of any legal disputes, ongoing warranty and guarantee periods, etc.

3.5. In the context of operating our websites, we commission software service providers and agencies who may gain access to your personal data in the course of their activities, provided that they need the data to perform their respective services. They have undertaken to comply with the applicable data protection regulations. Data processing agreements have been concluded in accordance with Art. 28 GDPR. You can request further information about the processors we commission at datenschutz@ardex.at.

4. Contact form

4.1. Your details, including personal data from our contact form, will be transmitted to us, further processed, and stored by us for the purpose of processing your enquiry. Without this data, we cannot process your enquiries.

4.2. Data processing is carried out on the basis of the legal provisions of Section 96 (3) TKG and Article 6 (1) (a) (consent) GDPR.

5. Newsletter

5.1. You can subscribe to our newsletter on the website. Without providing this data, it is not possible to send you our newsletter. You can unsubscribe from the newsletter by clicking on the unsubscribe link at the end of each newsletter.

5.2. We use processors to send our newsletter. These processors have committed to complying with the applicable data protection regulations. A data processing agreement has been concluded in accordance with Art. 28 GDPR. You can request more detailed information about the processors we use at datenschutz@ardex.at.

5.3. Data processing is carried out on the basis of the legal provisions of Section 96 (3) TKG and Article 6 (1) (a) (consent) GDPR.

6. Use of cookies, analysis tools, and advertising – Google Analytics

6.1. This website uses the web analysis service Google Analytics. Google Analytics uses so-called “cookies.” These are text files that are stored on your computer and enable an analysis of your use of the website. For this purpose, the information generated by the cookie about your use of this website is stored on our server. The IP address is anonymized before storage.

Google Analytics cookies remain on your device until you delete them.

The storage of Google Analytics cookies is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in the anonymous analysis of user behavior in order to optimize both its website and its advertising.

The information generated by the cookie about your use of this website will not be disclosed to third parties. You can prevent the storage of cookies by adjusting your browser software settings accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

If you do not agree to the storage and use of your data, you can deactivate the storage and use [google_analytics_optout]here[/google_analytics_optout]. In this case, an opt-out cookie will be stored in your browser, which prevents Google Analytics from storing usage data. If you delete your cookies, this will also delete the Google Analytics opt-out cookie. The opt-out must be reactivated when you visit our site again.

6.2. By using our website, you consent to our use of cookies. You can refuse to accept cookies in your browser settings. For details on how this works, please refer to the instructions provided by your browser manufacturer. If you decide to reject certain technical and/or functional cookies, the functionality of our website may be limited. Some cookies remain stored on your device until you delete them.

6.3. Data processing is carried out on the basis of the legal provisions of § 96 (3) TKG and Art. 6 GDPR (in particular consent).

6.4. This website uses tracking pixel technology from wiredminds GmbH (www.wiredminds.de) to analyze visitor behavior. In doing so, data may be collected, processed, and stored, from which usage profiles are created under a pseudonym. Where possible and reasonable, these usage profiles are completely anonymized. Cookies may be used for this purpose. Cookies are small text files that are stored in the visitor’s Internet browser and serve to recognize the Internet browser. The collected data, which may also include personal data, is transmitted to wiredminds or collected directly by wiredminds. wiredminds may use information left behind by visits to the websites to create anonymized user profiles. The data obtained in this way will not be used to personally identify visitors to this website without the express consent of the person concerned, and will not be merged with personal data about the bearer of the pseudonym. If IP addresses are collected, they are immediately anonymized by deleting the last number block.

[borlabs-cookie type=”btn-cookie-preference” title=”Change your cookie settings” element=”link”/]

7. Social media (social plugins)

7.1. Google Plus plugin

This website uses the “+1” button of the social network Google Plus, which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”). The button is recognizable by the “+1” sign on a white or colored background.

When the user visits an ARDEX Baustoff GmbH website that contains such a button, the user’s browser establishes a direct connection to Google’s servers. The content of the “+1” button is transmitted directly from Google to your browser and integrated into the website. ARDEX Baustoff GmbH therefore has no influence on the extent of the data that Google collects with the button, but it is assumed that the user’s IP address is also recorded.

The purpose and scope of the data collection and the further processing and use of the data by Google, as well as the user’s rights in this regard and setting options for protecting your privacy, can be found in Google’s privacy policy for the “+1” button: http://www.google.com/intl/de/+/policy/+1button.html

If the user is a Google Plus member and does not want Google to collect data via the ARDEX Baustoff GmbH website and link it to the user’s member data stored by Google, the user must log out of Google Plus before visiting the website.

7.2. Use of the “Share on Twitter” button

This website uses social plugins (“plugins”) from the social network twitter.com, which is operated by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA (‘Twitter’). The plugins are recognizable by one of the Twitter logos (turquoise “t” on a light blue tile).

When the user visits a website of this offer that contains such a plugin, your browser establishes a direct connection to the Twitter servers. The content of the plugin is transmitted directly from Twitter to your browser and integrated into the website. ARDEX Baustoff GmbH therefore has no influence on the scope of the data that Twitter collects with the help of this plugin and therefore informs users according to its state of knowledge:

By integrating the plugins, Twitter receives information that users have accessed the corresponding page of our website. If you are logged in to Twitter, Twitter can assign the visit to the user’s Twitter account. If users interact with the plugins, for example by clicking the “Share on Twitter” button or posting a comment, the corresponding information is transmitted directly from the user’s browser to Twitter and stored there. Even if the user is not a member of Twitter, it is still possible for Twitter to find out and store their IP address.

For information on the purpose and scope of data collection and the further processing and use of data by Twitter, as well as your rights in this regard and settings options for protecting your privacy, please refer to Twitter’s privacy policy: https://twitter.com/privacy

If users are Twitter members and do not want Twitter to collect data about them via this website and link it to their data stored on Twitter, they must log out of Twitter before visiting our website.

7.3. Use of the “Share on Facebook” button

This website uses social plugins (“plugins”) from the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins can be recognized by one of the Facebook logos (white “f” on a blue tile or a “thumbs up” sign) or are marked with the addition “Facebook Social Plugin”. The list and appearance of Facebook social plugins can be viewed here: http://developers.facebook.com/plugins.

When the user visits a website of this offer that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the website. ARDEX Baustoff GmbH therefore has no influence on the scope of the data that Facebook collects with the help of this plugin and therefore informs users according to its level of knowledge:

By integrating the plugins, Facebook receives information that users have accessed the corresponding page of our website. If you are logged into Facebook, Facebook can assign the visit to the user’s Facebook account. If users interact with the plugins, for example by clicking the “Like” button or posting a comment, the corresponding information is transmitted directly from the user’s browser to Facebook and stored there. Even if the user is not a member of Facebook, it is still possible for Facebook to find out and store their IP address.

For information on the purpose and scope of data collection and the further processing and use of data by Facebook, as well as your rights in this regard and settings options for protecting your privacy, please refer to Facebook’s privacy policy: http://www.facebook.com/policy.php.

If users are Facebook members and do not want Facebook to collect data about them via this website and link it to their data stored on Facebook, they must log out of Facebook before visiting our website.

8. Google Maps

This site uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of an appealing presentation of our online offers and to make it easy to find the locations we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR. For more information on the handling of user data, please refer to Google’s privacy policy: https://policies.google.com/privacy

9. External links

This website contains links to third-party websites, in particular those of our affiliated companies and their or our social media profiles. Please note that when you click on such a link, these websites have their own terms and conditions and privacy policies. Please check the privacy policies and terms and conditions of these websites, as we cannot accept any responsibility or liability for other websites.

10. Consent and right of revocation

10.1. If your consent is required for the processing of your data, we will only process it after you have given your express consent.

10.2. As a matter of principle, we do not process data relating to minors. By giving your consent, you confirm that you are at least 14 years of age or that you have the consent of your legal representative.

10.3. You can revoke your consent at any time by sending an email to datenschutz@ardex.at. In this case, the data stored about you will be anonymized and subsequently used only for statistical purposes without personal reference. Revoking your consent does not affect the legality of the processing carried out on the basis of your consent until revocation.

11. Data security

11.1. ARDEX Baustoff GmbH uses technical and organizational security measures to protect the stored personal data against accidental or intentional manipulation, loss, or destruction and against access by unauthorized persons. Our security measures are continuously improved in line with technical progress.

12. Your rights

12.1. You have the right to obtain information about the relevant personal data from the responsible party, ARDEX Baustoff GmbH, at any time. Unless there is a legal obligation to retain data, you have the right to have this data deleted and to object to its processing. Furthermore, you have the right to have the data corrected, to restrict processing, to data portability, and to lodge a complaint with the Austrian Data Protection Authority (Barichgasse 40-42, 1030 Vienna, email: dsb@dsb.gv.at).

12.2. Please contact us at datenschutz@ardex.at or write to us at:

ARDEX Baustoff GmbH
Huermer Straße 40
A-3382 Loosdorf
Austria